Suddenlink Communications is cable television, high-speed internet, broadband, phone, home security, and advertising company. It has grown vastly since its inception in 2003 and provides one Gigabit internet connection as well. It has now also made deals with giants like Netflix to offer streaming video services.
In this article, we focus on how you can log in to your Suddenlink router and set up your internet connection. Logging in to your router is important as it allows you to access the settings page from which you can change your password, username, add a firewall, and change your SSID (network name).
Getting this done is not too difficult, but if it is your first time setting up an internet connection, we are here to help. We have laid down all the necessary steps you need to take in detail below.
How Do I Log Into My Suddenlink Router?
Logging into your Suddenlink router is not much different than other routers, but every company has its own procedures and default settings, so let’s get into Suddenlink’s requirements.
1. Turn on the Device
Turn on your router by pressing the “ON” switch at the back. Connect your device to the internet through Wi-Fi or the ethernet cable. You can also use an alternate connection if this internet is not set up.
2. Go to the Home Page
Go to the home login page by entering the default Suddenlink IP address in the address bar. Next, enter the default password and username.
- The default IP address is “192.168.0.1”
- The default username is “cusadmin”
- The default password is “password”
If you are a first time user, then you will enter these credentials.
3. Enter Default IP address
The default IP address of an internet connection is a way to connect to the Internet Service Provider’s main page through which you log in and change your settings.
Most ISPs use the IP address mentioned above, but if it does not work for you, you can go to follow these steps to find it out.
- Go to the Windows settings panel
- Then go to network & internet
- From there, go to the network and sharing center
- Click on the internet connection you are currently connected to
- Go to its details
- There, you will see the IPv4 address. This is what you should use
Make sure that you are connected to the Suddenlink network to see its IP address then enter the default credentials mentioned above. The IP address might also be given on the box.
4. Change Settings
Once you have successfully logged in, you can make changes. Keep in mind that Suddenlink does not allow you to change the password and SSID permanently. If you still want to do it, you can follow these steps.
- Once you have logged in using default settings, go to the wireless settings page
- Right-click on SSID and choose the “Inspect” option
- Now go to “Review Chrome Developer Tools”
- Once there, you will see some code. Look for the highlighted option
- Click “Edit as HTML” so you can make changes
- Then press the “Delete Key” option
- Close the developer tools and get back to the settings page
- Now you can make changes to the SSID and type in your own
- You can do the same for the password field
Check the changes by logging in with the new credentials. If you’re unclear about these steps, here’s a video to help you out:
How to Reset a Suddenlink Router
It often happens that you forget your Wi-Fi password and can’t log in, or it might be that your router is acting up and not working properly. In such cases, you can simply reset the router and get back to default settings. Here are steps to do so:
Turn off your router or remove the power cable.
Wait for about 30 seconds.
Put the power cable back on or press the “ON” button.
Once the internet is back on, connect to your device, and check if it is working. If not, then restart your device. This will restore you to your original settings.
Then go to the router home page and use the default credentials we mentioned before.
Here’s a video for further clarity.
How to Configure a Suddenlink Router
Configuring the router is a step that takes the most time, but if you follow the right steps, you can get it done without any problems. Configuring entails connecting to other network components and changing settings, etc.
1. Activation Date
The router will have an activation date given with it. Check the date and make sure you don’t install it before that date.
Choose where you are going to set up the router. You shouldn’t just place it anywhere. There are some tips to enhance the signal that you can follow.
- Make use of the area in the middle of your home, so the signals reach all rooms equally
- Never place the router near any electric device like a TV, oven, CPU, etc. It interferes with the signal and causes it to slow down
- Choose an open space that does not have interruptions near it
- A good option is to place it in some high area
- Remove any metallic obstacles from the path
- Some manufacturers recommend placing the antennas at a diagonal position while some say it should be parallel to the floor
- You can also opt for one parallel and one diagonal antenna
First, turn off any device that might be using the internet. Connect the coaxial cable to the cable wall outlet and the port at the back of the modem with the “cable In” label. Then plug-in the power cord and connect to the modem. Now plug in your ethernet cable and connect it to the router.
4. Check Connections
Once all the cables are in their right places, and you have pressed the ON button, the modem will have a solid light on the front, showing it is online.
5. Connect to the Internet
Now turn on your computer and enter “run” in the windows search option. Here, type in “INETWIZ” and click OK. Once you are on the internet connection wizard, select the “Connect using my Local Area Network” option.
On the next screen, uncheck any selected option and go to next. Skip the email setup option for now and finish the setup.
6. Set Preferences
Now you need to create a Suddenlink account. It should be very simple if you follow the steps correctly.
- Open your browser, and you will be redirected to the Suddenlink homepage
- Enter your account number given on the purchase of the router, or you can see it on your bill
- Now verify your contact information
- If correct, your internet connection’s strength and stability will be assessed by Suddenlink
- Once complete, you will be shown the terms and conditions page. Read it and press the “Agree” option
- Next, you will be shown your transaction number, which you can save if you want.
- After five minutes, restart your computer, modem, and router and you are good to go
If you have forgotten your username/password or wrote it down somewhere and now you can’t find it, resetting the credentials is the easiest option.
Go to the Suddenlink home page and choose the forgot password option. A new page will open where you will be asked to enter your username and answer your security question. Go to next, and now you can reset your password.
If you have forgotten your username, click the Forgot username option. Now, you can recover it with either your account number or your email. For your account number, you will also need your four-digit PIN.
Now you know everything that you need to set up your Suddenlink internet connection yourself. There’s no need to call your internet tech support anymore and wait for them to answer your queries. Make sure to read the instructions carefully; they are also often provided with the router.
Enter the correct IP address and Account number. The account number will be 16-digit long. Make sure you don’t miss anything or type anything wrong.
All the settings and account information should be saved in a secure place and shouldn’t be shared with anyone, or else you run the risk of your connection getting hacked. Your personal information can be stolen, and your internet speed might go suffer.
People Also Ask
If you still need some help setting things and getting your internet up and running, read these frequently asked questions where many other people also get stuck.
What is the Password For a Suddenlink Router?
The Suddenlink router password will be different for different users. The default password is “password.” If you have forgotten yours, then reset your router to factory settings and use the default username and password to log in and change the settings. The way to reset the router has been mentioned above.
How Do I Find My Suddenlink Username and Password?
The difficult Suddenlink username is “cusadmin,” and the password is “password.” The default information might also be given with the router.
For forgotten credentials, reset your router and use the default information, as mentioned above. Then change your required information as needed. How to change your SSID is also detailed above.
How Do I Change My Suddenlink Router Settings?
To change your Suddenlink router settings, go to the login page by entering the IP address and then enter the username and password. You can go to the settings panel and change the required settings.
If you are changing the security or encryption, make sure you know what you are doing. It is already set to the most secure option. It should be “WPA/WPA2-PSK” for the security mode and “TKIP/AES” for the encryption algorithm. You can also add a firewall and change your default IP address from here.
Can You Use Your Own Router With Suddenlink?
You can use different routers or modern router/modem combos with Suddenlink. Just keep in mind that not every modem is compatible with Suddenlink. Some models might work, while others form the same manufacturer might not work. Some popular choices are Netgear C7000 and Arris SBG6900-AC.
Does Suddenlink Charge For a Modem?
Yes, Suddenlink does charge for a modem. If you are using the Suddenlink router, you will have to pay a $10/month rental fee to use any one of the internet plans, which include 100 Mbps, 300 Mbps, 400 Mbps, and 1000 Mbps.
How to Link a Suddenlink Router and Modem
The proper steps of connecting your router and modem have been discussed in the Configuration section. It involves connecting the cables, checking the connection, and setting preferences after connecting to the internet. The process of linking the router with your modem has been discussed in detail above.
How Can I Control Access to My Suddenlink Router?
To control the devices or people that can access your internet, go to the router login page. Once you are logged in, go to the advanced settings option and turn on the Access Control option. Now only the devices you allow will be able to access this connection. You can enter the MAC address of the device you want in the allowed devices.
Does Suddenlink Use Arris Routers?
If you want to use Arris models with Suddenlink, use router and modem combo devices. Popular choices include the Arris Surfboard SG7580AC and SGB6950AC2.